Salesforce Administrator & Developer

• Level: Senior
• Type: B2B
• English Level: Upper-intermediate
• Location: Ukraine, Europe, Mexico
• Skills: Salesforce

Responsibilities

Administration & Maintenance 

• Monitor system health and troubleshoot automation errors (Flows, Validation Rules, Apex jobs, DLRS failures).
• Manage user support (resolving MFA/login issues, password resets, record access problems).
• Perform data quality checks (deduplication, invalid field values, sync issues with HubSpot, Stripe, etc.).
• Maintain and update reports & dashboards (both Salesforce native and CRMA).
• Conduct regular security/compliance checks (permission sets, FLS, MFA, audit trails).
• Clean up unused fields, reports, dashboards, and optimize storage usage.
• Stay current with Salesforce release notes; test and deploy new features from Sandbox to Production.

Development & Integrations 

• Write and maintain Apex classes, triggers, and test coverage.
• Enhance and refactor Flows and other declarative automations for performance and scalability.
• Debug and maintain API integrations with third-party systems (Stripe, HubSpot, Groove, Dialpad, RevHero, Doc Gen tools).
• Implement logic changes, field swaps, formula updates, and flow optimizations as business needs evolve.
• Partner with stakeholders to scope, develop, test, and roll out new features.
  

Strategic & Cross-Functional Support 

• Serve as the go-to expert for Salesforce capability questions (Can Salesforce do this?).
• Document changes and maintain admin/developer guides for sustainability.
• Provide occasional training and enablement support for Sales, CS, and Finance teams.
• Partner with Sales Admin to improve adoption, enforce data quality, and ensure accurate reporting.

Qualifications 

• 4-6 years of combined Salesforce Administration and Development experience.
• Required Certifications: Salesforce Administrator and Platform Developer I.
• Preferred Certifications: Advanced Administrator, Platform App Builder, Platform Developer II.
• Bonus / Highly Competitive: Integration Architect, Data Architect, or Application Architect; CRM Analytics (CRMA) Consultant.
• Proven ability to design, develop, test, and deploy Apex classes, triggers, and test coverage.
• Strong experience with declarative automation (Flows, validation rules, object model design).
• Hands-on experience debugging and maintaining external APIs and connected apps (e.g., Stripe, HubSpot, telephony tools).
• Solid understanding of Salesforce security (profiles, permission sets, FLS, role hierarchy).
• Proficiency with tools like Data Loader, Workbench, and VS Code/SFDX.
• Excellent problem-solving skills and ability to communicate effectively across teams.