- Level: Middle, Senior
- Type: Remote
- English Level: Advanced
- Location: Mexico
- Skills:
Responsibilities
- Building and maintaining strong, long-lasting trusted relationships with US and European portfolio of clients.
- Act as the main point of contact for customers, representing their interests and ensuring top-tier service.
- Operational & Administrative support – coordinate hardware purchases and deliveries, back office support, and facilitate medical insurance provisions.
- Coordinating cross-department cooperation for solving client requests
- Participation in internal company activities (preparing pre-sale materials, budgets, presentations, letters, cooperation with 3rd party providers, etc.)
Requirements
- 3+ years of experience in similar roles.
- Customer-oriented, with the ability to identify and meet client needs, exceed expectations, and deliver WOW service.
- Advanced English proficiency for effective communication.
- Solid knowledge of local IT market policies, HR policies, and practices.
- Detail-oriented and highly accurate in work.
- Strong analytical skills –ย comfortable working with numbers, tables, and presentations.
- Fast learner, able to adapt to new information and handle non-regular requests.
Benefits
- An exciting, dynamic job with the opportunity to grow and learn.
- Working only with product IT companies that have innovative projects and advanced technologies.
- 20-day paid vacation, 100% paid sick leave.
- Additional days off for special occasions, all national holidays off.
- Compensation of medical insurance.
- Flexible working schedule.
- Remote work.
- IT Kit.
- Professional education, training courses, and conferences (based on work performance).
- A warm atmosphere of young and proactive people, corporate events, and team building.
If you are interested in the position, please send your CV.
We’dย love to meet you!
